When should we start?
Ideally 12 to 18 months before applications are due: in Year 12 for UK entry, or early in grade 11 for US entry. Diamond starts in grade 9 or 10 (Year 10 or 11 in the UK). If time is short, the consultation call shows what is still realistic.
What happens in the consultation call?
A senior member of our team maps your child's goals, target universities and timeline with you. Afterwards you receive a written plan with the shortlist strategy, the timeline and the sessions and support we would recommend, with no obligation.
How do you choose my child's counsellor?
We match a lead counsellor to your child's subject and target countries, and you meet them before you decide. We take a student on only when the counsellor is confident they can help.
Which programme is right for us?
Bronze focuses on one target university, Silver covers a full application list, and Gold is the full programme for the most selective courses. Platinum adds a second country or a specialist route, and Diamond starts early, from grade 9 or 10. Your written plan recommends one.
How much does it cost?
We don't publish fixed fees, because the right amount of support depends on the countries, the subject and how early your child starts. Your written plan includes a tailored quote with flexible payment plans, and further sessions can be added later if your child needs more time.
Do you guarantee admission?
No. Universities make their own decisions, so no adviser can promise a place. What we commit to is a clear plan, an experienced counsellor and careful work at every stage, including a second reader on every final essay.
Can you help if my child applies to several countries?
Yes. One team runs a single plan for the UK, the US, Ireland, Germany and the rest of Europe, with regional specialists for local portals such as Uni-Assist.
Do you prepare admissions tests and language certificates?
Yes. Our tutors prepare the UCAT, LNAT, ESAT, TMUA and SAT, and our own language teachers prepare IELTS, Goethe and DELE certificates.
How do sessions work across time zones?
Sessions run online and are scheduled around your family's time zone. Every family receives a written progress report every month.
What if a session has to be moved?
Sessions can be moved with at least 24 hours' notice. A session cancelled at shorter notice counts as delivered. We explain this before the programme starts.
How do you protect our privacy?
We don't publish admissions students' names, and we share outcomes only without them. Families always meet their counsellor before sessions begin.
How do you verify the results you show?
We name only universities where a student we guided received an offer, and we keep every outcome anonymous. Our cohorts are small, so we publish no success rates: a percentage drawn from a handful of students would say more about the students than about us. No result is guaranteed.
How are your counsellors chosen?
Every counsellor is carefully selected: interviewed by our founder before they work with any family, with their credentials checked — the universities, the admissions roles and the subjects they advise on. Most are former admissions officers, university tutors or PhDs in the subject they advise on, and some are industry experts. Every counsellor has worked with us for several years. You meet the counsellor we propose before you decide.
Can we change counsellor?
Yes. If the match is not right, tell us and we propose another counsellor from the team. The plan continues with them.
Do you write essays or personal statements?
No. The student writes every word. Counsellors coach the drafting, give structured feedback and a second reader checks every final essay. UCAS runs similarity checks on every personal statement, and admissions tutors read for a student's own voice.
What is expected of my child?
The programme works when the student does the work. Between sessions there are agreed tasks: reading, research, drafts, test practice. The counsellor sets and tracks them, and the monthly report shows what has been done.
How involved are parents?
As involved as you want to be. Parents join the consultation, hold the agreement and own the correspondence; students under 18 are never on email threads. Parents can join sessions, and every family receives the monthly written report.
Do you meet in person?
Sessions run online, scheduled around your time zone. In-person meetings can be arranged in Málaga, London and New York, and multi-year programmes include a meeting in person each year.
Do you work with students outside the country they apply to?
Yes. Our families live across Europe, the Americas and the Gulf and apply to the UK, the US, Ireland, Germany and the rest of Europe. One team runs the plan across countries, and our own language teachers prepare any certificate a university asks for.
Do you only work with students aiming at the most selective universities?
No. We aim high with every student, then balance the list with strong-fit matches and dependable back-ups. A good outcome is the right course at a university where your child will thrive, not only the most famous name on the list.
Who leads the process, the founder or the counsellor?
Our founder leads every consultation, writes your plan and stays involved across the programme. The counselling itself is delivered by the lead counsellor matched to your child, with specialists for tests, essays and interviews.
Can we speak with past families?
No, for the same reason you would not want us to share your details: we never pass one family's information to another. Your counsellor can describe the process and the results of similar students instead, without names.